Effective Date: April 18th, 2026Last Updated: April 18th, 2026

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At Aerea, we respect your privacy and are committed to handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, purchase products, submit an application, sign up for our newsletter, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

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We may collect the following categories of information:

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Information You Provide to Us

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We may collect personal information you voluntarily provide, including:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Account registration and login information

• Information submitted through contact forms

• Newsletter signup information

• Vendor application information

• Ambassador or partnership application information

• Career or job application information

• Any other information you choose to provide to us

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Account Information

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When you create an account on our website, we may collect and store account and profile information associated with your registered user account, including your name, email address, saved addresses, wishlist activity, order history, login credentials, preferences, and any other profile information you choose to provide or save through your account.

 

Order and Transaction Information

 

When you make or attempt to make a purchase, we may collect information such as:

• Products ordered

• Transaction amount

• Order date

• Billing and shipping details

• Payment status

• Fulfillment and delivery information

• Customer service communications related to an order

Payment Information

Payments on our website are processed by Stripe. We do not store full payment card numbers on our own servers unless expressly stated. Payment information submitted during checkout is processed according to Stripe’s systems, policies, and security practices.

Form Submission Information

If you submit information through forms on our website, your submission data may be stored and managed through our website platform and related tools.

Automatically Collected Information

When you use our website, we may automatically collect certain technical and usage information, including:

• IP address

• Browser type

• Device type

• Operating system

• Referral source

• Pages viewed

• Time spent on pages

• Interaction data

• Cookie and tracking data

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2. How We Use Your Information

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We may use your information to:

• Operate and improve our website and services

• Create and manage user accounts

• Process purchases and transactions

• Coordinate vendor fulfillment and shipping

• Communicate with you about orders, account activity, updates, or support requests

• Send newsletters, promotional emails, or marketing communications where permitted

• Review and respond to vendor, ambassador, partnership, and career applications

• Maintain website security and detect fraud or misuse

• Analyze website usage and performance

• Comply with legal obligations and enforce our terms

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3. Marketplace and Vendor Fulfillment

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Aerea operates as a marketplace. In many cases, products purchased through our website are fulfilled and shipped directly by third-party vendors rather than by Aerea itself.

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To facilitate order processing, shipping, fulfillment, and related customer service, we may share relevant customer and order information with the applicable vendor, including:

• Customer name

• Shipping address

• Email address

• Phone number

• Order details

• Other information reasonably necessary to fulfill the order, provide shipping updates, or address customer service issues related to that order

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4. Cookies and Tracking Technologies

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We may use cookies, pixels, tags, and similar technologies to:

• Keep the website functioning properly

• Remember user preferences

• Support login and account features

• Analyze website traffic and usage

• Improve performance and user experience

• Support email, analytics, and marketing tools

 

We may use website analytics tools, advertising tools, or both, including tools such as Google Analytics and Meta Pixel, depending on the services enabled on the site.

 

You can typically control cookies through your browser settings, although disabling cookies may affect site functionality.

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5. How We Share Information

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We may share personal information with:

• Stripe, for payment processing

• Wix, for website hosting, account functionality, forms, newsletter tools, and related website infrastructure

• Third-party vendors that fulfill and ship products ordered through our marketplace

• Analytics, email, advertising, and marketing service providers used in connection with the website

• Service providers that help operate our website, communications, or customer support

• Professional advisors such as lawyers, accountants, or insurers

• Government authorities, regulators, or law enforcement where required by law

• A successor entity in connection with a merger, sale, acquisition, restructuring, or transfer of assets

 

We do not sell personal information for money. However, depending on the tools used on the site, certain data-sharing practices involving cookies, analytics, or advertising technologies may be considered “sharing” under applicable privacy laws.

 

6. Email Communications and Newsletters

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If you sign up for our newsletter or marketing emails, we may send you updates about products, editorial content, launches, promotions, and company news. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us at aerealabs@gmail.com.

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We may still send transactional or service-related communications, including account notices, order confirmations, shipping updates, support responses, and legal or policy notices.

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7. Data Retention

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We retain personal information for as long as reasonably necessary to:

• Provide our website and services

• Maintain user accounts

• Complete transactions and fulfill orders

• Review applications

• Respond to inquiries

• Keep business and tax records

• Resolve disputes

• Enforce agreements

• Comply with legal obligations

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8. Data Security

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We take reasonable administrative, technical, and organizational steps to protect personal information. However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

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9. Your Privacy Rights and Choices

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Depending on your location, you may have rights to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of personal information

• Opt out of marketing communications

• Opt out of certain data-sharing practices where required by law

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To make a privacy request, contact us at:

Email: [privacy@yourdomain.com]
Mailing Address: [Your business mailing address]

We may need to verify your identity before processing certain requests.

 

10. Children’s Privacy

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Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

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11. Third-Party Services and Links

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Our website may contain links to third-party websites, products, services, or integrations. We are not responsible for the privacy or content practices of those third parties. We encourage you to review their privacy policies before providing information to them.

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12. International Users

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If you access our website from outside the United States, your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.

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13. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

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14. Contact Us

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If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Aerea LLC
P.O. Box 1676

Koloa, HI 96756

US
aerealabs@gmail.com